DELIVERIES

We ship discreetly by parcel post in Europe without customs clearance or international shipping. During the checkout process you will be shown the shipping options for your PrEP depending on the country you reside in as well as their different prices and transit times.

We like to keep you updated. Once you place an order, the store automatically emails you the order confirmation. Please check carefully the details of your delivery address, and let us know quickly if anything needs correcting. We will modify the shipping information before your package leave our hands.

Delivery Options

Once your order is on its way, we will provide you with a tracking number so you can monitor the progress of your shipment in real time, giving you control over the arrival of your package.

Parcel Tracking

ADVANTAGES WITH OUR SHIPPING SERVICE

Tracking Numbers

We will send you the tracking number of the carrier.

Discreet packages

It does not include stickers or logos to indicate its contents.

SMS notifications

Receive real time order status updates by SMS on your phone.

Delivery attempts

You have 2 delivery attempts

Speed of shipment

Priority at the time of delivery.

Partnership

We work with the best parcel delivery companies.

SERVICE POINTS

Think of a service point like your friendly neighborhood spot where you can pick up your packages. It's super handy, especially if you're always on the go. These service points are typically located in convenient locations such as retail stores, gas stations, or post offices.

  1. Say Goodbye to Missed Deliveries: Ever missed a delivery because you weren't home? With a service point, your package waits for you safely. Pick it up whenever you can, no stress about being home at a certain time.

  2. Safe and Sound: Your parcels are kept in a secure spot, away from the weather and, you know, those porch pirates.

  3. Pick Up on Your Time: Whether you work odd hours or just can't stand waiting around for a delivery, service points let you pick up your package whenever it fits into your schedule. Late night or early morning – it's all good!

Remember to bring some form of identification so that the parcel can be given to you.

Select the country, only the listed countries have service points available and find the one that suits you best. You will be asked to choose your preferred service point during the checkout process. This finder is for information purposes only.

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Missed deliveries and returns to sender

Occasionally we have customers who miss their deliveries and notice that their package is waiting with the postal service. After a variable time depending on the carrier, the package will be returned to the sender. It is very important that you put your correct address on your order, including any apartment numbers. Incorrect or incomplete addresses will result in extra expense and time to receive your order. Once we clearly see that the package has been returned undelivered, we may issue a store credit for the product component minus the courier costs.